Effective Date: May 25, 2026
Privacy Policy
This Privacy Policy governs how Interiors Source collects, uses, discloses, and protects information obtained through our platform, website, and related services (collectively, the "Services").
By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Services immediately.
Categories of Information Collected
We collect various categories of information depending on how you interact with our platform. This includes information you provide directly, data generated through your use of the Services, and information obtained from third-party sources to help us provide and improve our offerings.
A. Personal & Business Identification Data
- Full name, email address, phone number
- Business name, EIN, resale certificate, licensing documentation
- Professional credentials, portfolio links, social media handles
- Government-issued ID for identity verification purposes
B. Account & Platform Activity
- Login activity, session timestamps, and device information
- Browsing history within the platform, saved searches, and wishlist items
- Communications with trade partners, suppliers, and support teams
- Product interactions, quote requests, and project collaboration activity
C. Financial & Transaction Data
- Payment method details (processed securely via third-party providers)
- Order history, invoices, and transaction records
- Credit terms, billing addresses, and payment preferences
- Refund and dispute history associated with your account
D. Usage & Analytics Data
- Pages visited, features used, and time spent on platform sections
- Search queries, filter selections, and product category preferences
- Click patterns, session recordings, and interaction heatmaps
- Error logs, crash reports, and performance diagnostics
E. Communications & Marketing Preferences
- Email correspondence, support tickets, and chat transcripts
- Newsletter subscription status and notification preferences
- Survey responses, ratings, and feedback submissions
- Marketing opt-in and opt-out records
F. Technical & Device Data
- IP address, browser type, and operating system information
- Cookie identifiers, pixel tags, and tracking technologies
- Device identifiers, screen resolution, and language settings
- Referral source, UTM parameters, and traffic origin data
How We Use Your Information
We use the information we collect to operate, maintain, and improve the Services; process transactions and send related communications; personalize your experience and surface relevant products and content; verify professional credentials and maintain platform integrity; comply with applicable legal obligations and enforce our Terms of Service; and communicate with you about updates, promotions, and service changes. We do not sell your personal information to third parties.
Data Retention & Security
We retain your personal information for as long as your account is active or as needed to provide you with the Services. You may request deletion of your account and associated data at any time by contacting privacy@interiorssource.com. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.